The Ultimate Extended Warranty

No excess, unlimited call outs, rapid response, accidental damage cover, all at the click of a button

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Everything you need to go digital

We deliver the latest and greatest in digital entertainment to homes throughout the UK.

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What we offer

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smartcover is a comprehensive policy which covers your set top box for both technical failure and accidental damage.

Sky TV Services

Sky Entertainment, Sky Entertainment Extra, Sky Movies, Sky Sports, and more available now.

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Ofcom has recently found Sky Broadband offers its customers unbeatable customer satisfaction compared with BT, Virgin Media and TalkTalk.

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Help & Support

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Use our easy-to-use, in-depth fault finder service to establish quick fixes to your digital tv problems.

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If our online fault finder didn't solve the problem, use this tool to book a service call from one of our engineers.

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Home Help and SupportFault Diagnosis

Fault Diagnosis

You can use our fault diagnosis system to give you a step by step guide to resolve some issues you may have with your Sky box. If at the end of the process it still doesn’t work you can book for one of our fully qualified engineers to come and take a look for you.

General Replacing the batteries Card not authorised Programme reminder not appearing My Sky box isn't responding Problems with tvLINK	On Screen Error Messages Insert your Viewing Card Error Message Recording Interrupted No Satellite Signal Planner Full Planner showing "please wait" Message Clashed or part-failed recording Out of Disk Space
TV Poor quality sound or no sound at all Missing subtitles in Sky TV Adjust your aspect ratio to fit your TV screen Programmes cannot be deleted from the planner Beginning or end missing from recorded programmes

General

On Screen Error Messages

TV

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